Live Feed - "something went wrong"
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Tomas Hubka
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Nikolaj Ahlberg-Pedersen
Hi again Bibiboom Global.. Thank you for the info!
I tested this right now and it worked fine when testing with your user on this game. Can you try again?
If it still does not work then please contact us here as we can have more eyes on this.
Include additional details like browser type etc.
Bibiboom Global
Nikolaj Ahlberg-Pedersen: I can't open this: https://gameanalytics.com/contact/ and https://go.gameanalytics.com/home, and When I click "Apply" it says "Something went wrong". I'm using Google Chrome. I'm in China.
Nikolaj Ahlberg-Pedersen
Bibiboom Global: Hi.. that is very strange. What country are you connecting from?
The contact page is on our webserver (separate from the tool) and should not block any traffic. I can see it just fine. We will investigate.
Can you send all details to this email below instead? This will create a support case as well for further discussions.
email: support@gameanalytics.com
Our API's used in the tool should also not block valid traffic, but there is an API protection layer that might be activated in your case by mistake. We can check and see..
Thank you for reporting. Please send to above email and we can continue there.
Nikolaj Ahlberg-Pedersen
Bibiboom Global Thank you for reporting!
If you can provide a screenshot it would help or a step-by-step on how to replicate in your case.
I believe this is an issue we have identified already and our team is currently working to resolve it. A fix should be out very soon - apologies for the inconvenience.
Bibiboom Global
Nikolaj Ahlberg-Pedersen:
Nikolaj Ahlberg-Pedersen
Bibiboom Global: Thank you!
I altered the title to "Live Feed".
I cannot seem to find you in our system for the name or email used here. Could you provide your name? Or the game_id for the game? That id is the number in the URL when looking at the feature.
Bibiboom Global
Nikolaj Ahlberg-Pedersen: Our email is cdpwkj@163.com, game_id:154664