Some events are not being received
under review
Ricardo Ruiz
Hi
We wanted to send error events when a user crashes in Unreal, but they weren't appearing in the live feed (other error events were), after some testing it seems that is because the message field of the error event is too large as slicing the stack trace seems to send it correctly is there any limit and if so how many characters is the maximun as it doesn't seems to be too high? Is there a better way to send a stack trace of a crash or we have to cut it?
I have attached a picture of an example of a message that is received without problems, and another that is not received apparently blocking other events for a some time
Nicky Toma
under review
Nicky Toma
Hi Ricardo! I will ask our teams and get back to you as soon as I have an answer! Sorry for the delay!
Ricardo Ruiz
Nicky Toma: Any news on this, have you been able to reproduce it?
Nicky Toma
Ricardo Ruiz: Hello! I apologize for the late response. I've confirmed again right now with our SDK team. They said that the message appears because the character limit for the error is being broken. We have a limit of 8000 characters at the moment. So if there's more than that they will need to be split.
Ricardo Ruiz
Nicky Toma: So, the 8000 character limit is broken? Because the message on the example is not even near the limit, and if that is the case, will it be looked into in the future?
Nicky Toma
Ricardo Ruiz: We presumed you're exceeding the limit, as we didn't know whether there's more to the message. From our testing it should not be broken it should accept 8000 chars. I did inform our teams to take a look though. As far as we know the limit should be working.